How to Setup User Portal

Thank you for choosing Unwind and trusting us with your wellness goals. The Unwind Portal gives you full control over your experience. No phone calls, no waiting on customer service reps, no waiting at all—just direct access to your schedule and data when you need it. Simple.

Step 1: Unlock Your Portal

To give you total freedom over your schedule, your entire wellness journey is managed through your personal Unwind Portal.

• New to Unwind? You need to activate your portal to access your tokens.

  • [Create Your Account Here]
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    (CRITICAL): You MUST register using the exact same email address this receipt was sent to so our system automatically links your new purchase to your wallet!)

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  • Already have an account? So, you know the drill. [Sign-In]

Step 2: Schedule Your Session Booking your time in the clinic is seamless.

Once your account is set up and you are logged in:

• Navigate directly to [Member Bookings]
• Select your desired service and time slot.
• At checkout, simply select "Pay with Wellness Tokens" to instantly redeem your credit.

Need More Help? Check out our Quick-Start Guides.

We want your experience to be completely effortless. If you need a visual walkthrough or want to know exactly how to prepare for your upcoming session, explore your quick-start resources below:

• Step-by-Step: How to Book Session via Mobile or Desktop
• How to Use Your Portal: Schedule and Reschedule, manage payments, subscriptions & more.
• What to Expect: Modality Benefits, Clothing, and Preparation

Download pdf. instructions