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Terms, Conditions & Privacy Policy

Welcome to Unwind


Thank you for choosing Unwind Wellness. We are dedicated to providing you with a positive and transformative experience on your wellness journey. Please review the following Terms & Conditions carefully before using our website or participating in any of the services provided by Unwind Wellness. By accessing our website or using our services, you agree to be bound by these Terms & Conditions. If you disagree with any part of these Terms, please do not use our website or services.

Intellectual Property

All content on the Unwind Wellness website, including but not limited to text, graphics, images, logos, videos, and software, is the property of Unwind Wellness and is protected by applicable copyright, trademark, and other intellectual property laws. You may not use, copy, reproduce, modify, distribute, or display any content from our website without prior written consent from Unwind Wellness.

Use of Our Services

Unwind Wellness provides various services related to holistic wellness, athletic performance, and overall well-being. These services include but are not limited to the use of red light therapy, PEMF therapy, EWOT and other wellness related products. By using our services, you agree to the following:

  • Compliance with Laws: You agree to comply with all applicable laws and regulations while using our services.
  • Personal Responsibility: You acknowledge that any decisions you make based on the information or recommendations provided by Unwind Wellness are your sole responsibility. Unwind Wellness is not liable for any consequences arising from your decisions.
  • Assumption of Risk: You acknowledge that the use of our services, including but not limited to red light therapy, PEMF therapy, and EWOT, may involve certain risks and potential side effects. You assume all responsibility for any such risks and side effects.
  • Proper Use of Equipment: You agree to use our equipment and facilities responsibly and in accordance with the instructions provided by Unwind Wellness staff. You are responsible for any damage or injury caused by your misuse of the equipment or facilities.

Personal Information and Privacy

Unwind Wellness is committed to protecting your privacy. We collect your personal information for internal use only. This means that your information will be used solely for Unwind Wellness internal communications, such as:

  • Unwind Bio-Wisdom informative summaries: Creating informative summaries about our services and their benefits.
  • Internal solicitation brochures and flyers: Developing marketing materials for internal use within Unwind Wellness.
  • Emails and other internal communications: Communicating with our staff about new and existing Unwind Wellness products and services.

We will not sell or share your information with any third parties.

The types of information we collect may include:

  • Contact information: Your name, email address, phone number, and mailing address.
  • Demographic information: Your age, gender, and location.   
  • Service usage information: The types of services you use, the frequency of your visits, and any feedback you provide.

We use your information to:

  • Improve our services: We analyze your information to understand how we can better serve our clients and improve our offerings.
  • Develop new products and services: We use your feedback and service usage information to develop new products and services that meet your needs.
  • Communicate with you: We may use your contact information to send you occasional emails about new services, special offers, or other Unwind Wellness news. You can opt out of these emails at any time.

We take the following measures to protect your information:

  • Secure storage: We store your information on secure servers with limited access.
  • Employee training: We train our employees on the importance of data privacy and security.
  • Regular audits: We conduct regular audits of our data security practices to ensure that your information is protected.

You can access and update your personal information at any time by contacting us at [email protected] If you have any questions or concerns about our privacy practices, please do not hesitate to contact us.


Disclaimer of Medical Advice

Unwind Wellness is not a medical provider. The information provided on our website or through our services should not be considered medical advice. Our services are for informational and wellness purposes only and are not intended to diagnose, treat, cure, or prevent any medical condition. Always seek the advice of a qualified healthcare professional for any medical concerns or before making any decisions related to your health or treatment.


Indemnification

You agree to indemnify and hold harmless Unwind Wellness, its affiliates, and their respective officers, directors, employees, and agents from any and all claims, losses, damages, liabilities, expenses, or costs arising out of or related to:

  • Your use of our website or services
  • Your violation of these Terms & Conditions
  • Your infringement of any third-party rights


Limitation of Liability

To the fullest extent permitted by applicable law, Unwind Wellness, its affiliates, and their respective officers, directors, employees, and agents shall not be liable for any indirect, consequential, incidental, punitive, or special damages arising out of or in connection with the use of our website or services, even if Unwind Wellness has been advised of the possibility of such damages.


Recurring Billing and Membership Programs

  • Recurring Billing: If you elect to purchase a package or monthly membership, you will automatically be placed on recurring billing. Membership monthly costs are billed every 30 days from the date your membership began.
  • Use It or Lose It: Unless specifically stated otherwise for the particular package or membership you purchased, any membership points, credits, allowances, etc., that are not used within the 30-day billing cycle will be forfeited.
  • Cancellation Policy: You may cancel your membership at any time before the next recurring billing date. To cancel your membership, please contact us at support@letsgounwind.com Cancellations made after the recurring billing date will be effective for the following billing cycle.


Governing Law and Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Arizona. Any dispute arising out of or relating to these Terms & Conditions shall be resolved through binding arbitration in Maricopa County, Arizona, in accordance with the rules of the American Arbitration Association.


Changes to the Terms & Conditions

Unwind Wellness reserves the right to modify or update these Terms & Conditions at any time without prior notice. Changes will be effective upon posting on our website. Your continued use of our website or services after such changes constitutes your acceptance of the modified Terms & Conditions.


Contact Us and Text Message Communications Opt-in/Opt-out


If you have any questions or concerns about these Terms & Conditions or any aspect of Unwind Wellness, please contact us at info@letsgounwind.com

  • Unwind Wellness provides text message communications (SMS) for the purposes of delivering order updates, appointment reminders, cancellation notifications, and promotional information, including deals, coupons, and other Unwind-related content. By initiating a text message conversation with us at the number provided on our website, you consent to receive automated text messages from Unwind Wellness at the number you provide. This consent is based on the terms outlined within this policy. Message and data rates may apply. Message frequency varies. You can opt out of receiving text messages at any time by replying STOP to any message or by clicking the unsubscribe link (if available). For assistance, reply HELP.
  • Privacy Regarding Text Messaging: Unwind Wellness is committed to protecting your privacy. We will not share your mobile information, including your phone number or consent data, with any third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors solely for the purpose of providing support services, such as customer service, related to the text messaging service. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."

Thank you for choosing Unwind Wellness.